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Investigate (AI SRE)

AI SRE Overview

Investigate and resolve incidents with read-only AI agentsEdit

Supercheck's AI SRE transforms existing tests, monitors, jobs, alert history, and status pages into a read-only incident investigation loop. It connects to your existing operational tools, gathers scoped evidence, explains what likely happened with citations, and recommends fix and recovery-check steps for a human responder.

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Read-Only By Design

Supercheck's AI SRE layer is explicitly read-only. It never writes to your production systems or executes remediation actions on your behalf.

  • The agent gathers evidence, correlates data, reasons, and recommends.
  • You apply fixes in your own systems using your own tools and safeguards.
  • You use the existing Playwright tests, k6 tests, or monitors to confirm recovery after applying the fix.

Native Evidence

Supercheck automatically utilizes the rich operational evidence it already owns to investigate incidents:

  • Failed monitor screenshots and Playwright videos
  • Console logs and network traces from synthetic tests
  • Historical monitor results with P50/P95/P99 latency trends
  • Run logs and artifacts
  • Status page context

Connector Layer

For additional context, AI SRE can query read-only connectors governed by RBAC, budgets, service scope, and redaction.

Administrators manage the service catalog from the top-level Services page. Read-only connectors, diagnostic recipes, and private agents are configured in Organization Admin under Integrations, Diagnostic Recipes, and Private Agents.

Responder Screens

ScreenPurpose
Communicate → AlertsReview signals and promote an actionable signal to an incident.
Communicate → IncidentsRun investigations and review evidence, briefs, and saved reports.
Investigate → CopilotAsk read-only questions. Live sources require incident scope, permission, and explicit opt-in.
Investigate → Investigation MapExplore trusted service, incident, change, and evidence relationships.

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